DealerRater Dealer Awards

Award-Winning Customer Satisfaction

Gastonia Chrysler Dodge Jeep Ram is proud to have been the recipient of DealerRater's Dealer of the Year Award for North Carolina multiple consecutive years for the Chrysler, Dodge, Jeep and Ram brands! In addition, we have been honored to receive the DealerRater Consumer Satisfaction Award multiple consecutive years, in tandem with our sister store, Lake Norman Chrysler Dodge Jeep Ram! We are dedicated to continuing that award-winning level of customer service every year!

Dealer of the Year Awards

DealerRater's Dealer of the Year Award Program recognizes a select number of car dealerships throughout the United States and Canada for outstanding customer satisfaction as expressed through customers' online reviews posted on DealerRater.

The Dealer of the Year Awards will be given to car dealership that have the highest PowerScoreâ„¢ in their brand category, both at national and state/provincial levels. Each dealership's PowerScore will be calculated using an algorithm that considers the dealership's average DealerRater star rating as well as the total number of reviews written about the dealership during that calendar year.

Consumer Satisfaction Awards

The Consumer Satisfaction Awards represent an expansion of DealerRater's annual recognition program for top car dealerships in the U.S. and Canada. The program is intended to compliment their annual Dealer of the Year Award.

Consumer Satisfaction Award recipients must meet the same requirements as the Dealer of the Year program as described above. The Consumer Satisfaction Awards are given to the following:

  • Top 10% U.S. franchise dealers based on their PowerScore
  • Top U.S. used car dealerships based on their PowerScore
  • Top Canadian car dealerships based on their PowerScore